Frequently Asked Questions

Who are we?

  • We are a 100% Finnish-owned online store. We sell cryptocurrency-related products, which are initially only fan products.
  • No need to worry about an obscure online store with limited contact information. Click here to open Contact Information.
  • Shipping in a whole EU.

Where are our products manufactured?

  • The printed fan products we sell are printed in Finland, in Seinäjoki.
  • By buying from us, you support Finnish entrepreneurship, as all taxes are paid to Finland, and it employs Finnish companies.

How long does it take to prepare an order?

  • Order preparation takes approximately 5-15 days from the date of order.
  • If you are unhappy with your order and would like to cancel it, it is best to do so as soon as possible after placing your order. This way, we will not print the shirt unnecessarily.

I placed my order for printed products days ago, but there's still no notification about the delivery. What's going on?

We understand, that you're waiting for the products you ordered. However, this is a normal situation. Your order hasn't yet reached the printing stage. Once the products are ready, you will receive a notification that they have been processed and shipped. Additionally, you will be provided with a tracking number. The printing process typically takes an estimated 5–15 days.

I couldn't find the size or product I was looking for.

No problem, we also offer T-shirt sizes in the following sizes:

  • Fruit of the loom: 4XL, 5XL
  • Jack & Jones: 2XS, XS

Hoodies:

  • Jack&Jones: 2XS, XS

The sizes above are available, but they are made as a Special Order. Please contact us by email kryptokauppa@gmail.com, and we will work things out. Special order products do not have a right to return, as they are tailored to your needs.

Additionally, if you can't find the product you want among our products, please contact us and we can see if we can find a solution that satisfies you.

What if I want to cancel my order?